Grievances and Whistleblower Protection Policy

We are committed to maintaining transparency, accountability, and respectful engagement with all our stakeholders. If you have a concern or grievance related to our operations, services, or conduct, please use the form below to let us know. All submissions are treated confidentially and reviewed promptly.

Please send the following information to hello@the-nursery.net

• Your Name
• Your Role (e.g., employee, supplier, community member, client)
• Contact Information (email or phone)
• Date of Incident
• Location or Department Involved
• Description of Grievance
• Desired Outcome or Resolution (optional)
• Supporting Documents Upload (optional)
• Consent Statement: “I understand that this information will be used solely for the purpose of resolving my grievance.”

What Happens Next?

• You will receive an acknowledgment within 3 working days.
• Your grievance will be reviewed by our internal team.
• You may be contacted for further information.
• A formal response will be provided within 15 working days.

You may also report externally to prescribed persons such as:

• HMRC (tax fraud)
• Health and Safety Executive
• Financial Conduct Authority
• Secretary of State for Business & Trade
• Secretary of State for Transport
• Environment Agency

A full list is available on the GOV.UK website.